Category Archive: Church Scattered

Crashing Churches

Posted by on March 13, 2009

It seems that a week cannot go by without hearing about another church that is in crisis.  The issues have gotten to the point where the entire community knows about the problems as well as people outside the area.

The amazing thing is that once you evaluate what went wrong in almost every situation it had nothing to do with a moral failure with the leader or some controversy concerning doctrine. At the end of the day, there was a leadership failure within the church that directly related to how people should relate to each other.

People on all sides of the issues, from the pastor to the pew do not apply the principles of Matthew 18 where you should go and talk directly to someone instead of talking about them behind their backs with other people.  Often times these conversations are veiled under the acceptable premise of sharing prayer requests when in reality they are nothing more than gossip.

When someone comes to you with negative comments about another person you have an opportunity to be a part of the solution or a part of the problem.  My first question is always the same, Have you talked with this person directly about this problem? 

If the answer is no, I will not listen to what they have to say and I will challenge them to go and speak with the other person.  If the answer is yes, and there are still issues then I will be glad to get involved and see if I can help resolve the conflict.

In the strictest sense this really is a theological problem.   It is not one though where there is disagreement on what the scriptures say, it is simply a failure on all sides to be obedient to clear teaching that cannot be denied.

 

 

 

 

 

 

Crashing Churches

 

It seems that a week cannot go by without hearing about another church that is in crisis.  The issues have gotten to the point where the entire community knows about the problems as well as people outside the area.

The amazing thing is that once you evaluate what went wrong in almost every situation it had nothing to do with a moral failure with the leader or some controversy concerning doctrine. At the end of the day, there was a leadership failure within the church that directly related to how people should relate to each other.

People on all sides of the issues, from the pastor to the pew do not apply the principles of Matthew 18 where you should go and talk directly to someone instead of talking about them behind their backs with other people.  Often times these conversations are veiled under the acceptable premise of sharing prayer requests when in reality they are nothing more than gossip.

When someone comes to you with negative comments about another person you have an opportunity to be a part of the solution or a part of the problem.  My first question is always the same, Have you talked with this person directly about this problem? 

If the answer is no, I will not listen to what they have to say and I will challenge them to go and speak with the other person.  If the answer is yes, and there are still issues then I will be glad to get involved and see if I can help resolve the conflict.

In the strictest sense this really is a theological problem.   It is not one though where there is disagreement on what the scriptures say, it is simply a failure on all sides to be obedient to clear teaching that cannot be denied.

 

 

 

 

 

 

 

 

 

 

 

 

 

Crashing Churches

 

It seems that a week cannot go by without hearing about another church that is in crisis.  The issues have gotten to the point where the entire community knows about the problems as well as people outside the area.

The amazing thing is that once you evaluate what went wrong in almost every situation it had nothing to do with a moral failure with the leader or some controversy concerning doctrine. At the end of the day, there was a leadership failure within the church that directly related to how people should relate to each other.

People on all sides of the issues, from the pastor to the pew do not apply the principles of Matthew 18 where you should go and talk directly to someone instead of talking about them behind their backs with other people.  Often times these conversations are veiled under the acceptable premise of sharing prayer requests when in reality they are nothing more than gossip.

When someone comes to you with negative comments about another person you have an opportunity to be a part of the solution or a part of the problem.  My first question is always the same, Have you talked with this person directly about this problem? 

If the answer is no, I will not listen to what they have to say and I will challenge them to go and speak with the other person.  If the answer is yes, and there are still issues then I will be glad to get involved and see if I can help resolve the conflict.

In the strictest sense this really is a theological problem.   It is not one though where there is disagreement on what the scriptures say, it is simply a failure on all sides to be obedient to clear teaching that cannot be denied.

 

 

 

 

 

 

 

 

 

Crashing Churches

 

It seems that a week cannot go by without hearing about another church that is in crisis.  The issues have gotten to the point where the entire community knows about the problems as well as people outside the area.

The amazing thing is that once you evaluate what went wrong in almost every situation it had nothing to do with a moral failure with the leader or some controversy concerning doctrine. At the end of the day, there was a leadership failure within the church that directly related to how people should relate to each other.

People on all sides of the issues, from the pastor to the pew do not apply the principles of Matthew 18 where you should go and talk directly to someone instead of talking about them behind their backs with other people.  Often times these conversations are veiled under the acceptable premise of sharing prayer requests when in reality they are nothing more than gossip.

When someone comes to you with negative comments about another person you have an opportunity to be a part of the solution or a part of the problem.  My first question is always the same, Have you talked with this person directly about this problem? 

If the answer is no, I will not listen to what they have to say and I will challenge them to go and speak with the other person.  If the answer is yes, and there are still issues then I will be glad to get involved and see if I can help resolve the conflict.

In the strictest sense this really is a theological problem.   It is not one though where there is disagreement on what the scriptures say, it is simply a failure on all sides to be obedient to clear teaching that cannot be denied.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Called vs. Driven

Posted by on March 12, 2009

It is very important that we all know the difference between these two power words.  If you are not careful and buy into the media’s definition of success you will be driven to get all the perks of this lifestyle.

Driven people see their career as the primary provider of their physical and emotional needs.  It gives them power, possessions, position, pleasure and all the emotional significance they want from all the outward success they achieve.

Called people on the other hand see their career as a means to a much more important end and that is impacting other people.  They get up every day on a mission to make a difference and the bottom line for them is not profits but people.

I am convinced that called people in the marketplace can be more successful in every way than their driven counterparts.  They have a passion that goes way beyond just showing up for work and hitting the numbers.

All of us have a strong desire to look back at the end of our lives and know that we have made a real difference.  That difference will not be who has the most toys but who has helped the most people.

 

Character Matters

Posted by on March 10, 2009

I have hired a lot of people over the years from working in the corporate world to being involved with several different large churches.  I ultimately take all of the factors involved and put them into one of two categories, character or competency.

Competency is the possession of the skill set, experience or aptitude to do a particular job with excellence.  This can be accessed through a variety of performance evaluation tools and talking with references.

Character is the sum total of the moral and ethical qualities of an individual that is based on their core beliefs about life.  This takes quite a bit longer to evaluate and many times references will give you only one side of the story.

I make sure I am able to spend a lot of informal time with the person so that I can eventually move beyond the interview script and hear their heart.  I also never hire a key person without meeting their spouse.

The priority of evaluating this part of the person must take first place over all other qualifications.  As a matter of fact, character has moved to the top of the list in the corporate world.

The first test in hiring anyone at General Electric under the leadership of Jack Welch was the character quality of integrity.  He wrote, “people with integrity tell the truth and they keep their word.  They take responsibility for past actions, admit mistakes, and fix them.”

Someone has well said, your ability may help get you to the top but it will be your character that will keep you there. 

 

Change Points

Posted by on March 9, 2009

In all of our lives we encounter major events that cause us to stop the routine and reevaluate where we are and more importantly where we want to be.  We are all living through one of the most dramatic change points in our lifetime during the current global economic meltdown.

 These sometimes crisis and many times normal episodes in our lives are significant enough to change us.  It can be something as positive as getting married or having our first child.  It can be something as negative as divorce or losing a job or poor health.

Life is full of change points and many times we do not get to choose the ones we experience but we always get to choose our reaction to them.  Many people are left bitter because of their personal tragedy while others seem to have a different perspective on life.

In times like these it is very important to remember what we have left not what we have lost. Tom Hanks was right the sun will come up and we never know what the tide might bring in.  So we receive every day as a gift and live it with heart full of gratitude.  

 

Core Values

Posted by on March 6, 2009

If you are going to accomplish anything important in life then you must identify your core values that will determine all of your priorities and goals for your personal life or the organization you lead.  If you are a church then here are some values that you might consider.

Authentic—We believe the role of the church is to help represent the biblical truth about God to the world.

Relevant—That truth is to be shared so that people can apply it every day in their real world

Significance—Every person is important and we want them to find value and meaning in life through a relationship with Jesus Christ

Transformation—We want to help everyone grow in that relationship with Christ so they can reach their own unique potential

Community—Connecting with other people in genuine relationships is where personal fulfillment is found

Involvement—Moving beyond ourselves and serving others is what produces lasting contentment

Missional—Every day we can change the world one person at a time through meeting their needs and sharing our story about what Christ has done in our lives

Supply vs. Demand

Posted by on March 2, 2009

We all know the basic principles involved in this economic formula and how it affects price.  I was recently exposed to a piece of this equation that I had not experienced before.

Last week I returned from a business trip from Phoenix with a stop in Atlanta with a lot of thunderstorms in the area.  When I walked into the terminal I knew there were major problems because there were twice as many people there as should be this late in the day.

After checking the departing flight board three times my flight to Birmingham had been delayed to 11:45 p.m. which translated to me that it would probably be canceled.  So I decided with seemingly thousands of other people to go and rent a car to drive instead.

It was obvious that demand was out the roof by the number of people trying to get cars.  When I finally got mine the rate was extremely high for a compact with no room for negotiation.  I wrote if off to supply and demand economics.

When I entered the Hertz lot I was shocked to see hundreds of available cars on the lot.  I had experienced for the first time that at least I was aware of the economics of high demand and high supply.

When any company takes advantage of a high demand situation by artificially driving up prices they are digging their own graves.  One day the pendulum will swing and the demand will be low and everyone will remember the day Hertz placed greed above customer service.

Charge a reasonable price with world class service and your organization will be able to weather any storm and thrive when others are failing all around you.  If you want people to stick with you during your hard times you had better treat them well when they are in the midst of theirs.

Sweat the Small Stuff

Posted by on March 1, 2009

We all love the great Bible story of David killing the giant Goliath.  There are many incredible truths in the several chapters that are dedicated to this event.

The most significant one for me is that if we take care of the seemingly little responsibilities in our lives God has a way of taking care of the major ones.  The reason David had no fear of this monster of a man is because with God’s help he had already killed a lion and a bear.

All major public victories that everyone sees are preceded by the smaller private ones when no one is watching.  The other side of the same truth is sadly all major public failures occur because of a series of small compromises that seemed so unimportant at the time.

If you don’t think this is true just ask Eliot Spitzer or John Edwards and they will be glad to share with you how quickly this can happen.  How could these highly intelligent, powerful and dynamic leaders let this happen to themselves and most of all to their families?  Someone has well said an unguarded strength is a double weakness.

Sweat the small stuff and the big stuff will take care of itself.

 

Growth Barriers

Posted by on February 26, 2009

There are many things that can keep a church from growing and reaching its potential.  The most obvious is for whatever reason God is not able to bless the work and all you are left with is human effort and nothing supernatural can happen.

The list of other real issues includes lack of resources in the areas of staffing, programming and facilities that will prevent you from reaching the next level.  Oh by the way, every significant increase of 500 people creates an entirely new list of different challenges that must be addressed in all of these areas.

Sometimes the problem is that a church gets out of balance in any one of these areas to the detriment of all the others.  The most obvious is over building your site and incurring too much debt that strangles everything else you are trying to accomplish.

The single most significant issue beyond the blessings of God is the constantly changing role of the pastor and the people.  In most small churches the pastor does the ministry and the people run the church.  For any church to reach its potential the pastor must do the leading and the people must be equipped to do the ministry.

In my experience far too many times when this ongoing transition breaks down the primary blame is placed on the people and their unwillingness to follow.  The hard cold truth is the reason they are not following is there is not a leader in place that has the character and integrity to say clearly come follow me as I follow Christ.

 

Customer Service

Posted by on February 25, 2009

Every growing business needs to generate new clients and increase market share.  That is why so much money is spent on marketing to try to reach additional customers and open the front door to additional revenue.

However, I have come to believe that closing the back door and increasing retention of existing customers is the most important factor in market share.  In one area marketing, we are trying to attract and add new units while customer service is seeking to retain and multiply the impact of people who are already on board.

I would move significant budget dollars away from marketing until I had a world class customer service reputation.  I would have real people on the phone that will stop at nothing within reason to satisfy the problems that I am having with your products or services.

The incredible bounce factor out of outstanding customer service is not only do I retain a significant percentage of existing clients; they become the most effective sales force for my organization by talking within their network of influence to generate the new customers I need to continue to grow.

The next time someone is trying to convince you to automate your customer service or outsource it to someone who answers the phone in India forget about it.  Move the personal touch to the top of your marketing plan to support your existing customers and they more than any direct retail marketing plan will help you grow your company.

 

The Dip

Posted by on February 23, 2009

A good friend of mine exposed me to the writings of Seth Godin.  He is an expert on new marketing and the use of the internet with one of the most read blogs on the web.

The Dip is a book about knowing when to quit and on the other hand when to stick it out.  Every new project, job, relationship and hobby start out exciting and fun but at some point the newness wears off and the reality of how hard it really is sinks in. 

A Dip is a temporary setback that you can overcome if you stick it out and do not quit.  The other extreme is a cul-de-sac which is a situation that you should quit as soon as you know this is not what you need to be doing.

How do you know the difference?  Great question.  The key to me involves passion and excellence.

If you are not passionate about what you are doing then that is a clear sign that you are probably in a cul-de-sac.  To be able to break through all the problems we all face everyday requires a burning desire to do something you know that really makes a difference.

The other criteria require total transparent honesty with self.  You must evaluate if the product you are offering to the market is the quality that would make people want to participate in what you are doing.

If it is then you have every reason to hope that over time other people will hear about what you are doing and will buy in and even tell their network about your services.  The book is all about knowing when to quit the wrong stuff and stick it out with the right.