Category Archive: Delegation

The Power Of Delegation

Posted by on May 15, 2023

One of the best ways to leverage your leadership influence is to delegate as much work as possible to competent team members.  At the start of every day you should ask yourself is there anything that needs to be done that I can give to someone else with the appropriate investment of my time?

In the Industrial age model of leadership the leaders made all of the decisions about priorities and strategies and the team was responsible only for execution.  This resulted in very little delegation and significantly reduced productivity.

In this type of environment the leader would walk into the meeting and tell the group this is the new program for the fall and hear are your individual assignments, are there any questions?

In the Information age of leadership the leaders still make the decisions about priorities but delegate the development of the strategies and execution to the team.  This is a major improvement and gets everyone into the game.

This meeting would involve the leader saying to the team, this is a program that we are considering for the fall, what do you think?

In the new Idea age the leader is willing to delegate the setting of priorities, strategies and execution with reserving the right to make the final decision on all recommendations from team.  A meeting would include the leader saying to the team what are your recommendations for programs for the fall and why?

The need for and the type of delegation is changing dramatically in the last twenty years.  In the past the leader was suppose to know all the answers to all the questions.  Today they need to know how to ask the right questions and the team is responsible for the answers.

 

Ten Behaviors Sabotaging Your Leadership

Posted by on May 19, 2019

In this day of a major priority being placed on collaboration and empowerment, the question that still remains is how do great leaders stay engaged?  Collaboration is not just group think and delegation is not abrogation.  This Forbes post is a great read to help know where the lines are:

“Have you ever been in a situation at work where you felt like you lost your cool? Maybe not in that wildly out of control way, but enough to where you felt bad about what you said or did and wished you’d handled yourself differently?”

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When Empowering People Works And When It Doesn't

Posted by on March 7, 2018

Empowerment is a hot topic for most organizations and their workforce.  It increases trust across the board and significantly improves the capacity of the teams to do more work effectively.  However, if it becomes another branding trick to simply get more work done without investing in your people it can backfire.  This HBR post is well worth the read:

“Research has regularly demonstrated that when employees feel empowered at work, it is associated with stronger job performance, job satisfaction, and commitment to the organization.

Many leaders today often try to empower their employees by delegating authority and decision-making, sharing information, and asking for their input. But our recent research found that this style of leadership works best in motivating certain types of performance and certain types of employees. “Empowering” leaders should know when they can be most effective.”

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Great Leaders Perfect The Art Of Delegation

Posted by on February 26, 2018

One of the most misunderstood aspects of delegation is the false sense that when I delegate, I just gave up some authority when in reality you just gained capacity.  You can as a leader delegate responsibilities without authority by asking the person or team to develop and recommend.  When trust is built, you then can pass on the appropriate authority as well.  This Coaches Council post is excellent:

As Harvard Business Review puts it, “One of the most difficult transitions for leaders to make is the shift from doing to leading.” There’s a psychological shift to focus your attention on areas that are vital to the company and become less involved in the daily tasks. That shift can bring about fear.

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When Delegation Becomes Abdication

Posted by on August 28, 2017

One universal truth about leadership is that most of us fail to delegate all of the work that someone else could do just as well or even better.  It is one of the primary ways to develop other leaders.  However, when we do it poorly then our expectations are not met and the other person feels like they failed.  This Michael Hyatt post is helpful:

“Tell me you’ve had this experience. You assign a task but then forget about it. I sure have. As a leader, I am not a micromanager. That’s good news for my team. But I have to be intentional that delegation doesn’t drift into abdication.  It’s not always disastrous when this happens. If we’ve hired well, our teams bridge the gap and nobody is worse off. But sometimes when assignments fall through the cracks, we create serious problems for ourselves.”

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How Delegation Has Changed

Posted by on July 22, 2016

One of the best ways to leverage your leadership influence is to delegate as much work as possible to competent team members.  At the start of every day you should ask yourself is there anything that needs to be done that I can give to someone else with the appropriate investment of my time?

In the Industrial age model of leadership the leaders made all of the decisions about priorities and strategies and the team was responsible only for execution.  This resulted in very little delegation and significantly reduced productivity.

In this type of environment the leader would walk into the meeting and tell the group this is the new program for the fall and hear are your individual assignments, are there any questions?

In the Information age of leadership the leaders still make the decisions about priorities but delegate the development of the strategies and execution to the team.  This is a major improvement and gets everyone into the game.

This meeting would involve the leader saying to the team, this is a program that we are considering for the fall, what do you think?

In the new Idea age the leader is willing to delegate the setting of priorities, strategies and execution with reserving the right to make the final decision on all recommendations from team.  A meeting would include the leader saying to the team what are your recommendations for programs for the fall and why?

The need for and the type of delegation is changing dramatically in the last twenty years.  In the past the leader was suppose to know all the answers to all the questions.  Today they need to know how to ask the right questions and the team is responsible for the answers.

How Leaders Can Let Go Without Losing Control

Posted by on June 13, 2016

The tension today in leadership cultures between direction, collaboration and delegation have never been more confusing.  Only using directive behavior will clearly not work but in some situations it’s the only style that will.  Collaboration is wonderful but not at the expense of too many meetings and no execution.  Delegation surely is important but why is it so scary?  This HBR post is excellent:

“Every organization today wants to achieve both alignment and autonomy. Can what works for birds and fish also work for people? The answer comes from a surprising place: the battlefield.  Over centuries, the military has developed an approach to managing “the fog of war.” Generals need to ensure alignment to the strategy, while soldiers need autonomy to respond to changing conditions. The military’s solution has two parts:

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The Control Freak's Guide To Delegation

Posted by on December 2, 2015

I am over the thought that I can do this faster myself than if I take the time to show someone else how to do it as well. Yet, everyday I am doing work that someone else could and should be doing so that I work on what is uniquely my role.  Stephanie Vozza makes some great points:

“If you feel like you’re never able to get everything done, the problem might not be the number of hours in a day. Maybe you should brush up on your delegating skills. Trying to do too much is a common problem for high achievers, but when you’re overworked, you’re overwhelmed and the quality of your work suffers.”

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Delegation That Really Works

Posted by on September 28, 2015

There is tremendous confusion in leadership circles today about when to be Directive if ever. When should you use Collaboration and how does that impact how decisions are made? Finally, we all know we should be Delegating more but what we don’t know is how it should work.

One the one extreme we give someone a project responsibility and never check on the status again. The other tendency is to still micro-manage and in reality all that is delegated is the work, not the responsibility.

I have developed 4 simple steps over the years that seem to produce great results. Every situation is different and will require varying degrees of these steps but they are solid.

  1.  RESEARCH: When I start a project, I am wanting to evaluate a leaders capability on this subject. I will ask them to do some detailed work on the topic. Some times I give direction and sometimes I intentionally don’t.

The outcome I want to see is how thorough they are, how much they grasp the content and what recommendations would they make moving forward. Fail here and there is no more delegation on this subject, but impress here and I have a project leader.

2.  PROGRESS: You must avoid both mistakes of too many conversations with the project leader or not enough. It’s not fair to them for you to watch every move they make but nothing is worse than lots of work and it totally fails in meeting expectations because you did not communicate well.

So what you must do is to build feedback loops into the process. They could be on the one hand standing weekly meetings or on the other the use of some project management software like Basecamp. Bottom line for the leader you can’t just walk away.

3.  AGREEMENT: Now the project is in the final stages ready for execution. One more final touch point for ensuring alignment with stated outcomes is necessary.  Your are looking for the win-win outcome here.

Then fully execute the project and just be available for troubleshooting as needed. By now its 90% theirs and delegation is serving its intended purpose.

4.  EVALUATION: Most people don’t want to spend the time to complete this most necessary step. You first must determine the effectiveness of the project. Do we want to kill it, change it or scale it for the future?

In addition we have invested a lot of leadership development capital in this leader. They need to hear what they did well and just as importantly how can they continue to improve their leadership capacity.

Delegation is a great leadership tool and everyday you as a leader should be asking yourself: What am I doing that someone else should be doing for me and even more important how am I intentionally developing new leaders?

 

 

 

 

 

Leaders Trust Their People

Posted by on September 17, 2014

Back in the day of top down leadership it was assumed that the leaders had all the answers and the rest of the organization’s role was to simply execute the plan.  It still amazes me in this day of high collaboration that so many organizations still dramatically undervalue their front line workforce.  Ken Blanchard literally wrote the book on this subject and his example of this one company is spot on:

“In spite of competitive wages and benefits and an overall positive assessment from employees, the plant was experiencing large spikes in people leaving every summer and management couldn’t figure out why.”

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