Category Archive: Leadership Development

Big Hairy Audacious Goals

Posted by on June 9, 2009

There has always been a delicate balance in goal setting between what can be done and what could be done.  Goals should be realistic and achievable but they also must be courageous and challenging.  Safe is not good enough anymore and we must be willing to take risks that stretch us outside our comfort zone to achieve greatness.

I absolutely love this quote that is extremely timely in our current environment, “Far better to dare mighty things, to win glorious triumphs, even though checkered by failure, than to take rank with those poor spirits who neither enjoy much no suffer much, because they live in the gray twilight that knows not victory, nor defeat.”  Theodore Roosevelt, 1899

When President Kennedy said in the early 60’s we are going to land a man on the moon and return him safely by the end of this decade the overwhelmingly majority of people thought he had lost his mind, and yet we did it.

The world has changed dramatically in the last decade.  The power of technology and the globalization of all the world economies are driving change in unprecedented ways that no one could have imagined either just a few years ago.  When this recession is over we are never going back to the ways things used to be.

What goals are you setting for yourself and your organization that are commensurate for the challenges that lie ahead in the 21st century?  They must be big hairy and audacious if they are going to lead to outstanding performance.

Networking

Posted by on June 4, 2009

 

The old mindset was your success depends upon how many people you know.  Today the most important thing is how many people are you helping. 

The focus has shifted to some degree because of the culture created through the use of social media.  The motivating factor behind most people is how can I help others be successful by giving them information that will be helpful. 

It is just as important to be willing to ask other people for help as well.  A true network works then because of the dynamics created because of mutual need.  This in essence is the difference between someone being merely a contact in your database compared with a person in your life. 

Make no mistake; serious business is taking place here.  However, that is a natural result of working with people you like and respect and not using other people to get what I want. 

Never Eat Alone is a great book written by Keith Ferrazzi.  He hates what he calls networking jerks.  If you don’t want to come across as one here are few things he says you must never do: 

Don’t schmooze

Don’t rely on the currency of gossip

Don’t come to the party empty-handed

Don’t treat those under you poorly

Be transparent

Don’t be too efficient 

What we can do is to have a desire to genuinely add value to other people and by doing so knowing we will have made a difference.

 

Coaching

Posted by on June 3, 2009

If you need help in making some major decisions in your life coaching may be exactly what you need.  There are many types of coaches available from executive, life, fitness and even spiritual.

The one major thing you need to understand about coaching is that it is not counseling or therapy.  The major focus will not be your past and the things that have gone wrong but the future and how you want it to look.

Great coaches don’t have the answers to all your questions.  Their role is to help you by knowing how to ask the right questions so you can see why you may be stuck and what your options are as you move forward.

A coach might ask, What is the one major area in your life you would like to change that would improve your life?  Then, What do you want that area to look like six months from now?  Finally, What do you need to do this week to start closing that gap?

Another important aspect of coaching is accountability.  It really helps when you have someone who is on your side and offers the necessary what do you want to accomplish before our next time together type questions.

With this accountability comes encouragement that reminds you of what you said you wanted to do to change your life and gives you the confidence that you can make it happen.

My experience in using a coach was incredible.  So what are you waiting for give them a no charge to you first call and see if it feels like a good fit.

The Five Practices Of Leadership

Posted by on June 2, 2009

 

I am constantly reading new materials on leadership and occasionally I review great books from the past.  One of the all time classics is The Leadership Challenge by James Kouzes and Barry Posner.

This very exhaustive book centers around these five simple but very powerful practices:

 Model The Way-Find your voice by clarifying your personal values and set the example by aligning actions with shared values.

 Inspire a Shard Vision-Envision the future by imagining exciting and ennobling possibilities and enlist others in a common vision by appealing to shared aspirations.

Challenge The Process-Search for opportunities by seeking innovative ways to change, grow, and improve and experiment and take risks by constantly generating small wins and learning from mistakes.

Enable Others to Act-Foster collaboration by promoting cooperative goals and building trust.  Strengthen others by sharing power and discretion.

 Encourage The Heart-Recognize contributions by showing appreciation for individual excellence and celebrate the values and victories by creating a spirit of community.        

   

Leading By Storytelling

Posted by on June 1, 2009

Every leader is constantly trying to find new and creative ways to communicate the culture of their organization both internally and externally.  I have found not better way than storytelling.

The simplest definition of storytelling is when you can link existing personnel, ongoing programming and outstanding performance then you have a story to tell.  This will allow you to reinforce core values and celebrate success by acknowledging over and above situations that give credit to your people and remind everyone of what is really important.

In essence if you have no stories to tell then you are not performing in critical areas.  The good news in most organizations there are character driven people that are doing an outstanding job.  The bad news is their stories are not being told.

I have never seen this work informally by just asking people for outstanding results during a meeting or telling a few stories during annual meeting.  This will probably require formalizing this entire process to create a system where stories can be routinely asked for and submitted to someone who can evaluate them and then find appropriate platform for communication.

This must not feel like a monthly performance review system where everyone is checked against their numbers.  It needs to be like what happened great in your area this month that would encourage everyone in the organization to know.

The formula is simple existing personnel + ongoing programming + outstanding performance = Success.  The only missing piece is telling the story.

Making Destructive Comments

Posted by on May 28, 2009

One of the hallmarks of leadership in the 21st century is participative team building and problem solving.  We have moved from the old top down decision making model to one that allows and encourages everyone’s involvement in the process.

If you are a good leader then you will make sure that everyone has an opportunity to give their opinion and respectfully discuss and even debate the issues so that the best possible solution can be reached.  For some people this type of give and take environment comes easy and for others it is very hard to open up and participate.

As a team leader one thing I watch very carefully is when someone starts to take on another team member personally rather than dealing with their ideas.  This can be very subtle in the beginning but eventually something is said that really stings.

There is a big difference between I do not agree with what you are saying and here is the reason compared to you are wrong and just don’t get it.  Certain people with strong personalities will go after another person when they feel threatened because they know they can intimidate them to back off.

During the meeting when I see this happening I will usually make a point to come back to the person who was attacked and draw them out again.  After the meeting, I will go to the person making the destructive comments and make sure they understand that type of behavior will not be tolerated.

After clearly communicating with someone privately and they continue to demonstrate this type of behavior then they will lose their seat at the table and everyone will know why.

Team Operating Principles

Posted by on May 27, 2009

The first thing I look for in putting together any team is the right chemistry for the particular task at hand.  If the team is responsible for completing a construction project I need expertise and great project managers.  When the assignment is to create a new vision statement I want very creative people that are willing to think outside the box.

One of the best books on team building is The Performance Factor by Pat MacMillan.  He is the founder and Chief Executive Officer of Team Resources Inc. an international consulting firm specializing in organizational and team development.

Regardless of the team dynamics and the task assignments there should be some guiding principles that give direction to all teams.  The following list from MacMillan is the best one I have found and creates an environment of mutual respect that drives participation and performance:

1.       We are open and honest with one another.

2.      We treat each other with dignity and respect.

3.      We listen to and respect each other’s ideas and opinions.

4.      We hold confidences.

5.      We honor our commitments.

6.      We support and invest in each other’s development.

7.      We routinely critique our processes.

8.      We have fun.

If the team leader can model and get everyone to buy into these principles then the potential for a great outcome has dramatically increased.  When teams often break down it has very little to do with the task at hand but with the way members communicate and relate to each other.

The Five Phases of Project Planning

Posted by on May 20, 2009

One of the most recognized experts in the field of productivity is David Allen.  He is the author of many books but probably is best known for Getting Things Done.

The reason I like his approach is that in our day of many complicated business planning models and powerful software applications to back them up he just keeps it simple.  When a project is very large and complicated with many moving parts bring on Project Manager with all the charts and spreadsheets.

However, most of the things that we need to get done must start with the core principles of basic planning.  If what we are doing cannot be defined in these simple steps then maybe it does not need to be done at all.

For every task that would be large enough to fit into the project category there are five key phases:

1.       Defining purpose and principles

2.      Outcome visioning

3.      Brainstorming

4.      Organizing

5.      Identifying next actions

 

We must take the time to clearly define What we are doing and Why.  Then we need to see that the end result will be better than our current reality.  Once the vision is set then we need a comprehensive plan on How to get there and Who is responsible for every major action item.  Finally and probably most important what are the specific goals that need to be accomplished by the next meeting.

Circle of Influence

Posted by on May 19, 2009

Several years ago Stephen Covey wrote one of the all time best selling leadership books The Seven Habits of Highly Effective People. It is a book that I have read several times and refer to often.

The first habit in the book is to be proactive and take responsibility for leading our own lives.  He writes, “It means that as human beings, we are responsible for our own lives.  Our behavior is a function of our decisions, not our conditions.  We can subordinate feelings to values.”

One of the most practical tips for doing this on a daily basis is what he calls the circle of concern in our lives vs. the circle of influence.  The circle of concern represents all the things we really care about but have no control over to change the outcome.  If we are not careful we can spend most of our day here with nothing to show for all the emotional effort.

The circle of influence though contains all the things that are important to us as well but we do have the ability to control the outcome.  When we focus on what we cannot control during the day that just means there were many things that should and could be done that were not.

The amazing thing about this principle is that the more you prioritize the things you can do and start accomplishing them the things you cannot control proportionally diminish in their importance. 

When we are doing the things we know we should do it not only allows us to  accomplish something but it also gives us the needed perspective to deal with all the things that are beyond our control.

To quote another Covey principle:  WIN WIN

 

The Flywheel

Posted by on May 12, 2009

The concept of the flywheel was used by Jim Collins in his best selling leadership book Good to Great.  The major point of the illustration is that significant change occurs when you do the right things repeatedly over time and eventually you will have a breakthrough that results in significant success.

We all would love to have the quick fix strategy work instead, we want instant culture change.  For every company that moved from Good to Great there was no single defining action, no grand programs, no celebrity leader and no one killer innovation that produced the results.

“Good to great comes about by a cumulative process—step by step, action by action, decision by decision, turn by turn of the flywheel—that adds up to sustained and spectacular results.”

A great example that really makes the point is used is from the legendary coaching career of John Wooden at UCLA.  Most basketball fans know that he won ten NCAA Championships in twelve years and at one point had a sixty-one-game winning streak.

What most of us do not know is that for fifteen years coach Wooden worked in relative obscurity at UCLA before he ever won his first national title.  During that time he was building the foundation for the program of great recruiting, player discipline and refining his style of playing the full court press style of defense.

The real character question for leaders today is how many are willing to pay the price of not demanding short term success at the expense of long term sustainability for the organization?  It may keep you off the front page of the business section of your local paper but in this economic environment that can be a very good thing.