Category Archive: Teamwork

When Team's Get Stuck

Posted by on January 24, 2014

One thing is for certain, at some point in time both leaders as individuals and their teams are going to lose momentum and stop being productive.  The critical next step is to be able to diagnose the correct reason or you will react and only make things worse.  This post by Mark Miller gives several key reasons and offers some good advise:

“Have you ever been on a team that was stuck? I have – it’s no fun. However, it can happen, whether you’re playing on a recreation league softball team, serving a non-profit organization, or working on a team at the office. Today’s question is: How do you get your team unstuck?”

The questions is not if my team will get stuck but what should I do when it happens.  Read More …

8 Great Team Operating Principles

Posted by on October 2, 2013

The first thing I look for in putting together any team is the right chemistry for the particular task at hand.  If the team is responsible for completing a construction project I need expertise and great project managers.  When the assignment is to create a new vision statement I want very creative people that are willing to think outside the box.

One of the best books on team building is The Performance Factor by Pat MacMillan.  He is the founder and Chief Executive Officer of Team Resources Inc. an international consulting firm specializing in organizational and team development.

Regardless of the team dynamics and the task assignments there should be some guiding principles that give direction to all teams.  The following list from MacMillan is the best one I have found and creates an environment of mutual respect that drives participation and performance:

  1.  We are open and honest with one another.
  2. We treat each other with dignity and respect.
  3. We listen to and respect each other’s ideas and opinions.
  4. We hold confidences.
  5. We honor our commitments.
  6. We support and invest in each other’s development.
  7. We routinely critique our processes.
  8. We have fun.

If the team leader can model and get everyone to buy into these principles then the potential for a great outcome has dramatically increased.  When teams often break down it has very little to do with the task at hand but with the way members communicate and relate to each other.

In Search For Silver Bullet

Posted by on July 28, 2009

In Jim Collins latest book How The Mighty Fall he talks about companies that start on a systematic downward spiral that leads ultimately to total failure as an organization.  One common problem he found is that when they finally realize they are in serious trouble rather than dealing with real problems they search for the quick fix approach of finding the right silver bullet.

When full blown panic sets in there is a frantic search for several silver bullets that can be dramatic big moves such as game changing acquisitions or a risky new strategy or an exciting innovation or new leadership, anything that can save us.  The following is list of several silver bullets observed:

1.       Grasping for a Leader as Savior:  The board responds to threats and setbacks by searching for a charismatic leader and an outside savior.

2.      Panic and Haste:  Instead of being calm, deliberate, and disciplined, people exhibit hasty, reactive behavior, bordering on panic.

3.      Radical Change and Revolution with Fanfare:  The language of revolution and radical change characterizes the new era: New Programs! New cultures! New Strategies!

4.      Hype Precedes Results:  Instead of setting expectations low—underscoring the duration and difficulty of the turnaround—leaders hype their visions initiating a pattern of overpromising and under delivering.

5.      Initial Upswing Followed by Disappointments:  There is an initial burst of positive results, but they do not last; dashed hope follows dashed hope; the organization achieves no buildup, no cumulative momentum.

6.      Confusion and Cynicism:  People cannot easily articulate what the organization stands for; core values have eroded to the point of irrelevance; the organization has become just another place to work.

There are no quick fixes or silver bullets for organizations that have complex long term problems that have built up for decades.  The new realities of the global economy did not create these problems it merely acted as a catalyst to reveal them.

 

Making Destructive Comments

Posted by on May 28, 2009

One of the hallmarks of leadership in the 21st century is participative team building and problem solving.  We have moved from the old top down decision making model to one that allows and encourages everyone’s involvement in the process.

If you are a good leader then you will make sure that everyone has an opportunity to give their opinion and respectfully discuss and even debate the issues so that the best possible solution can be reached.  For some people this type of give and take environment comes easy and for others it is very hard to open up and participate.

As a team leader one thing I watch very carefully is when someone starts to take on another team member personally rather than dealing with their ideas.  This can be very subtle in the beginning but eventually something is said that really stings.

There is a big difference between I do not agree with what you are saying and here is the reason compared to you are wrong and just don’t get it.  Certain people with strong personalities will go after another person when they feel threatened because they know they can intimidate them to back off.

During the meeting when I see this happening I will usually make a point to come back to the person who was attacked and draw them out again.  After the meeting, I will go to the person making the destructive comments and make sure they understand that type of behavior will not be tolerated.

After clearly communicating with someone privately and they continue to demonstrate this type of behavior then they will lose their seat at the table and everyone will know why.

Team Operating Principles

Posted by on May 27, 2009

The first thing I look for in putting together any team is the right chemistry for the particular task at hand.  If the team is responsible for completing a construction project I need expertise and great project managers.  When the assignment is to create a new vision statement I want very creative people that are willing to think outside the box.

One of the best books on team building is The Performance Factor by Pat MacMillan.  He is the founder and Chief Executive Officer of Team Resources Inc. an international consulting firm specializing in organizational and team development.

Regardless of the team dynamics and the task assignments there should be some guiding principles that give direction to all teams.  The following list from MacMillan is the best one I have found and creates an environment of mutual respect that drives participation and performance:

1.       We are open and honest with one another.

2.      We treat each other with dignity and respect.

3.      We listen to and respect each other’s ideas and opinions.

4.      We hold confidences.

5.      We honor our commitments.

6.      We support and invest in each other’s development.

7.      We routinely critique our processes.

8.      We have fun.

If the team leader can model and get everyone to buy into these principles then the potential for a great outcome has dramatically increased.  When teams often break down it has very little to do with the task at hand but with the way members communicate and relate to each other.

Teamwork

Posted by on February 6, 2009

Most leaders agree that we have moved from a leadership model that prioritized the positional power of the leader to one that involves the input of others included on their team.  However, there is still a lot of misunderstanding about the changing role of the leader and the appropriate role of the team members.

One of the best books I have read on this subject is The Performance Factor by Pat MacMillan.  The book not only deals with all of the philosophical issues involved in this major leadership transition but goes into great detail about practical execution.

The critical characteristics of all high performing teams are:  clear and common purpose, crystal clear roles, accepted leadership, effective team processes, solid relationships and excellent communication.

As in all current accepted leadership theory, they place an extremely high priority on getting the right mix of people on the team.  The key here is diversity of skill sets and experience so that the combined synergistic effect will reach its maximum potential.

The leader’s role is still very critical because they have to be able to draw everyone into the project at hand with passion and then be able in the end to reach a decision that works best for bottom line.  This is not a personality contest or group therapy it is still about producing outstanding results that accomplish critical priorities.